100% SATISFACTION GUARANTEED - No Questions Asked

We will NOT accept payment unless you are 100% satisfied on all work, labor & services, which will govern the success your online business as stated below.

The DynaShoppe value proposition is 100% Risk FREE

If for whatever the reason you are not satisfied with our products, work, labor and services and opt for your money back, we bear ALL expenses incurred to create your online store.

Please review our money back conditions below:

MONEY BACK SATISFACTION GUARANTEE FOR SOFTWARE PRODUCTS:

• We offer money back within 30 days after the date of purchase.
• Money back refunds are unconditional.
• No money back will be refunded after 30 days.
• Each client has the right to one money back claim.
• If money was ever refunded to a client, then no further refunds are available to that client.
• No money back for related offers: additional licenses, multi-license packages etc.

REFUNDS FOR SPECIAL OFFERS:

• Special offers are available from time to time.
• Refunds are available for the cost of the entire work product.
• You cannot pick and choose what portion of the scope of work and work product you wish to keep and which part you wish to return.
• Partial refunds for any portion(s) of our special offers are not available.

REFUNDS FOR INSTALLATION SERVICES:

• A request for money back for 'Installation Services' must be submitted prior to the scheduled start date of the said installation procedure on your server.
• Refunds are not available after the scheduled date the installation procedure begins.
• Refunds are available if we determines the software cannot be configured and set up to function in your server environment.
• Your satisfaction is paramount and guaranteed in writing.

REFUNDS FOR CUSTOM DEVELOPMENT:

• Partial refunds are available for custom development services.
• Refunds must be requested before development begins.
• Provided the refund request was made prior to the date the work begins... the entire amount will be returned.
• When money back is requested after work begins on the project, the amount to be returned is determined by our project manager.
• The amount of the refund depends on the level of progress reached on the project and the actual amount of work, labor, services and materials deployed.
• No refunds are available for third party products purchased at your instance and request

REFUNDS FOR TECHNICAL SUPPORT:

• Refunds for paid technical support services are available only when none of technical support points allotted from the purchase of the respective product were expended.
• Meaning you can only request refunds for tech support you pay for not the free tech support we include with the work product.
• Partial refunds for technical support services are not available.

REFUND REQUEST PROCEDURE:

• Notices for refund requests must be sent by email to
  refunds@dynashoppe-ecommerce.com.
  
• Requests directed to other contact addresses or phone calls will not be considered as valid notice requests for refunds.

To avoid expending time, money and other costs, please contact our staff any time you are concerned about any problem situation. We will do our level best to get any problem or situation resolved at the earliest to ensure your satisfaction. In the event you are still dissatisfied with our products or services for any reason, please give us your feedback and let us know how to improve the software or services we offer.

Team DynaShoppe Ecommerce